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Client Service Representative- Seal Beach CA - Long Beach, CA

Quick Facts
Company Name:Argus Medical Management, LLC
Location:Long Beach, CA
Employment Type:Full Time
Pay:DOE
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Description

Sterling Pathology

Client Service Representative

Summary/Objective

The client service representative position assists Clients and Sales Representative requesting information and/or supplies. Providing assistance to pathologist by preparing pathology reports to be distributed to clients by mail and/or fax.

Essential Functions

  1. Perform accessioning, transcription, quality assurance of pathology reports
  2. Provide customer service to clients and sales representatives
  3. Assist with billing, assigning CPT/ICDIO codes and direct client billing
  4. Send out slides/reports, supply order to sales representatives, perform inventory control
  5. Ensure compliance for CAP and New York

Competencies

  1. Communication
  2. Customer/Client
  3. Leadership
  4. Organizational
  5. Performance
  6. Problem Solving/Analysis.
  7. Technical

Supervisory Responsibility

This role has no supervisory responsibilities.

Preferred Education and Experience

Bachelor's degree or 2- 3 years related experience and/or training, or equivalent combination of education and experience

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.