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Intake Coordinator Needed In Upland, CA - Upland, CA

Quick Facts
Company Name:Argus Medical Management, LLC
Location:Upland, CA
Employment Type:Full Time
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Description

As an Intake Coordinator you will:

  • Assist with Patient Registrations
  • Schedule and Confirm Appointments
  • Conduct outbound calls to schedule follow-up appointments
  • Verify Patient benefits information
  • Process Refill Requests
  • Work as a liaison between Patients and Providers (when necessary)
  • Document and report Patient complaints and grievances to supervisor

Qualifications

  • Excellent customer service skills via Phone, Email and In-Person
  • Strong written and verbal communication skills
  • Must be able to work in a fast-paced environment and handle multiple tasks, work with interruptions
  • Able to work with diverse populations (patient, staff, physicians)
  • Supports a team approach. Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally.
  • Open to working alternative schedules including the weekend on ongoing basis

Preferred: Minimum two years patient registration, insurance processing or appointment scheduling and EMR system knowledge.