GroupOne Healthsource is a highly successful medical billing and consulting company. As a result of our industry success and unprecedented growth, we are expanding our staff. The Customer Service Manager is responsible for working with cross-functional teams to execute processes and systems related to the servicing of clients and customer service support staff. This position will direct the delivery of administrative and operational assistance designed to promote client retention and exceptional levels of customer satisfaction. The Customer Service Manager will also provide team members with the appropriate training, tools, direction and motivation to enable their success.
Business Management and Planning:
Recruiting and Onboarding: