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Patient Accounts Services Representative - Lima, OH

Quick Facts
Company Name:HealthPro Medical Billing
Location:Lima, OH
Employment Type:Full Time
Category:Customer Service
Pay:Based on Experience and Qualifications - Hourly
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Description

PATIENT ACCOUNTS SERVICES REPRESENTATIVE

HealthPro Medical Billing, Inc. of Lima, OH is seeking to hire a full-time Patient Accounts Services Representative to answer patient calls regarding their bills, insurance EOBs, and payments. Our Patient Accounts Services Representatives earns a competitive starting hourly rate based on experience and qualifications. We offer a flexible work environment that encourages family-life/work balance.

Our employees also enjoy a full benefits package including health, dental, vision, paid time off (PTO), a 401k plan, incentive bonuses, continued education, and a gym membership. If this sounds like the opportunity that you've been looking for, apply today!

ABOUT HEALTHPRO MEDICAL BILLING, INC.

HealthPro Medical Billing is the trusted partner of choice for radiology and pathology practices, as well as imaging centers and other healthcare service providers throughout the United States. Now in business for over 30 years, our success is fully dependent on the service and results we provide our clients and the integrity we demonstrate along the way. Because building and maintaining client trust is essential to our business, we seek out talented medical billing professionals who share our commitment to quality.

Our excellent service, care, and compassion for our clients and team members set us apart in the industry. Here at HealthPro, we genuinely care about our clients' and team members' success. Our foundation is built on integrity, commitment, and accountability. If you're looking for a team that will value your professional skills as well as your personal integrity, you may have a future with us.

A DAY IN THE LIFE AS A PATIENT ACCOUNTS SERVICES REPRESENTATIVE

As a Patient Accounts Services Representative, you answer and respond to inbound calls and internet inquiries from patients regarding their account, return patient phone calls, and follow up on verbal and electronic information. You analyze patient accounts to accurately respond to questions, resolve billing errors, and update information in the billing system. You communicate with clients and hospitals to resolve patient account issues. You answer a high volume of calls while completing department tasks. You are challenged and expected to meet performance goals.

Your communication, patient service skills and care and compassion for others is important for the position. Your time management and multitasking skills are essential to your success. You enjoy being a part of our Patient Accounts Services team!

QUALIFICATIONS

  • Working knowledge of Explanation of Benefits
  • Proficient keyboarding skills
  • Attention to detail and strong organizational skills
  • Excellent time management skills
  • Self-motivated with ability to work independently or as a team
  • Ability to multi-task and perform in a fast pace environment
  • Experience in Microsoft Word, Excel and Outlook
  • Certification or associate degree in related area of study preferred OR a minimum of 2 years medical billing experience

Are you patient focused, reliable, a team player and good at multitasking? Do you have care and compassion for others? Are you familiar with patient billing concepts and do you have proficient keyboarding skills? If so, you may be perfect for this position!

WORK SCHEDULE

The schedule for this position is Monday through Friday from 8:30 am to 5:00 pm.

ARE YOU READY TO JOIN OUR REFUND PROCESSING TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!