Basic Functions: To enter, update or correct patient information on the computer system with speed and accuracy. Serve as a resource for Jr. Analysts.
Duties and Responsibilities:
Code, enter, edit and balance information provided on new patients into the system.
Make appropriate adjustments or corrections to patient accounts to update information (i.e. discharge date, modifiers and insurance information)
Balance daily entry logs to the system totals daily. Check new master totals with transaction audit daily
Comment information on patient accounts regarding action that has or will be taken
Process refunds and credit cards
May prepare deposits and post payments and write-offs as required
May train or serve as a resource for new or existing personnel
May correct denied claims and contact insurance carriers as necessary to appeal denied claims
May interact with outsource partners/vendors to maintain and monitor quality of services
May correct or works lists generated by outsource partners/vendors
Answer phones and respond to inquiries or problems in a professional and courteous manner within three rings