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Patient Account Rep / Authorization Specialist - Auburn, WA

Quick Facts
Company Name:Vantage Radiology
Location:Auburn, WA
Employment Type:Full Time
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Vantage Radiology & Diagnostic Services, PS business office has a full time opening for a Patient Account Representative / Authorization Specialist.  This position will be a mixture of billing A/R, customer service and authorizations.  Qualified candidates will have at least two (2) years of previous medical billing experience and familiarity with authorization processes.  EPIC experience is also desired.  The right candidate for this position will be a self-starter, have strong organizational skills, the ability to prioritize, have attention to detail and reliable attendance.

Shift: Monday - Friday 9am - 5pm

Responsibilities include:

  • Files claims to primary and secondary insurance companies when applicable.
  • Evaluates, develops and applies procedures and policies for insurance A/R management.
  • Responds to patient and insurance inquiries timely.
  • Research / resolve unpaid accounts.
  • Reviews A/R as a whole and identifies trends in rejects and denials.
  • Posts insurance rejections / denials to accounts.
  • Answers incoming customer service calls.
  • Communicates with referring physician offices and facility personnel including clinicians or physicians as required to assist in obtaining authorizations for services.
  • Contacts insurance companies to verify medical benefits and authorization requirements for services.
  • Assists and facilitates expedient and professional patient care.



2 year of previous medical office experience is desired.

2 year of previous experience with computers and accurate data entry is required.



High school diploma or equivalent.

Knowledge of medical terminology.

Experience with database program applications including Windows, Epic and MS Office.

Demonstrates excellent customer service skills and communication skills.

Experience answering a multi-line telephone.