Federal Way, Renton, Auburn WA
Depends on Experience / Entry level
Medical, Dental, Disability, Leave Bank, Retirement Funding
We offer competitive salaries and growth opportunities.
Full Time Shift 8:30am 5:00pm
Vantage Radiology & Diagnostic Services
This position is responsible for supporting our Patient Account Representatives in resolving outstanding accounts and servicing our patients. Some knowledge of medical insurance billing processes is required. Qualified candidates will have solid organizational abilities, and strong customer service skills.
Communicating professionally with patients, referring physician offices and facility personnel.
Contacting insurance companies to verify medical insurance coverage
Responding to patient and insurance inquiries and researching and resolving outstanding accounts
Posting insurance rejects/denials to accounts Answering incoming customer service calls Filing exams to primary or secondary insurances when applicable
PREREQUISITES: High school diploma or equivalent. Knowledge of medical terminology. Experience with database program applications including Windows. Excellent customer service and communication skills.
Experience with Epic preferred. Experience answering a multi-line telephone.
Excel is preferred. QUALIFICATIONS: 2 year of previous medical office or imaging reception experience is preferred. 2 year of previous experience with computers and accurate data entry is required.