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Patient Account Representative - Federal Way, WA

Quick Facts
Company Name:Vantage Radiology
Location:Federal Way, WA
Employment Type:Full Time
Category:Customer Service
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Federal Way, Renton, Auburn WA

Salary Range:

Depends on Experience / Entry level




Medical, Dental, Disability, Leave Bank, Retirement Funding

We offer competitive salaries and growth opportunities.

Employment Type:

Full Time Shift 8:30am 5:00pm


Vantage Radiology & Diagnostic Services


This position is responsible for resolving outstanding accounts and servicing our patients. Knowledge of medical insurance billing processes is required. Qualified candidates will have solid organizational abilities, and strong customer service skills.


Responsibilities include:

Communicating professionally with patients, referring physician officesand facility personnel.

Contacting insurance companies to verify medical insurance coverage

Responding to patient and insurance inquiries and researching and resolving outstanding accounts

Posting insurance rejects/denials to accounts Answering incoming customer service calls Filing exams to primary or secondary insurances when applicable


PREREQUISITES: High school diploma or equivalent. Knowledge of medical terminology. Experience with database program applications including Windows. Excellent customer service and communication skills.

Experience with Epic preferred. Experience answering a multi-line telephone.

Excel is preferred.

QUALIFICATIONS: 2 year of previous medical office or imaging reception experience is preferred. 2 year of previous experience with computers and accurate data entry is required.