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Billing Consultant - Houston, TX

Quick Facts
Company Name:GroupOne Health Source
Location:Houston, TX
Employment Type:Full Time
Category:Customer Service
Pay:Commensurate on experience - Salary
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This role has two primary responsibilities in supporting our clients and our internal team. First, this role is the knowledge expert regarding Revenue Cycle Management. Second, this role supports our clients and our internal team members to ensure successful implementations, onboarding, and ongoing meetings. This role works with, and reports to, the Client Performance Manager.  



  • Serves as Revenue Cycle Management resource by providing research and subject matter expertise; helps determines if additional resources are needed;
  • Creates and provides training and/or educational material for clients;
  • Works closely with internal implementation team to ensure proper workflow, process and reporting are set up to meet client needs and specification;
  • Conducts back end setup of Practice Management software
  • Conducts new client onboarding sessions and trainings based on best practices and internal policies and procedures;
  • Coordinates additional client and internal meetings through scheduling, agenda creation, and creation of action items/meeting summaries;
  • Documents, create, and manages cases and issues to resolution;
  • Understand GroupOne policies and client responsibilities and help enforce when necessary;
  • Perform all other duties as assigned.


  • Supports clients and internal teams with subject matter or technical expertise;
  • Ability to collaborate with internal team members to understand client nuances and complexities and resolve issues, create best practices, suggest opportunities for improvement, etc.
  • Provides training and resource materials to all team members for process, procedures, or policies
  • Proactive in continuing education to grow knowledge and expertise through attending training, reviewing professional publications, etc.
  • Strong attention to detail in tracking and following up on issues, coordinating meetings, etc.



  • Five years of billing experience
  • eCW experience required, multiple EHR experience a plus
  • Working with global team members a plus
  • Proficient in Microsoft Office products
  • SalesForce experience a plus