Healthcare Administrative Partners, HAP, is looking for a detail oriented and analytical AR Liaison with a customer first mentality to work full-time in our remote Operations team.

Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees.

As a AR Liaison, you will be responsible for monitoring the company's third-party vendors to ensure optimal performance while coordinating the medical billing procedures to achieve complete and accurate RCM metrics for assigned clients. The ideal candidate will be proficient in all facets of medical billing and software, and proficient in utilizing and navigating clearinghouses.

Duties include:

• Recommending actions based on understanding of AR Days calculation, and cause and effect of changes in AR.
• Investigating unbilled and no response claims to ensure timely claim submission.
• Running and analyzing reports regarding department metrics to make recommendations based on findings to the vendor.
• Utilizing knowledge of ICD and CPT codes to identify root cause of denials and communicate coding issues independently.
• Resolving complex patient billing inquiries that have been escalated and resolve in a timely and independent manner.
• Training and guiding vendors in medical billing process and procedures.
• Monitoring vendor assignments to ensure timely completion.
• Responding and resolving vendor queries in the billing system in a timely manner.
• Communicating professionally and effectively with clients, team members and vendors.
• Identifying and organizing special projects for the vendor independently.

If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.

Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, Philanthropy

E-Verify and Equal Opportunity Employer